Shipping and delivery


Overview

We make every effort to satisfy your need for a finecut as soon as it is possible to us.

A contracted delivery service brings your order to your desired address within not more than 7 days after your order is placed (or on a later date specified by you). You might wonder why does it take so long to us... Well, it's not us. The flowers are sourced directly only after you place your order in the webshop and not the other way around. This way we can avoid storing and cooling (or warming, if the bulbs need a warm-up to hatch) tremendous amounts of flowers that we can not deliver. Remember, cut only if needed!

Delivery will be made by our contracted shipping service supplier to the address specified by you when placing your order during working hours. Each order you make already includes the delivery service.

You can leave instructions to the driver on the confirm page at checkout.  

We currently deliver within the Budapest area, however, if you contact us, we can try and make exceptions for larger orders.


It is good for you to know...

We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery schedule altogether.

In the event that the goods delivered to you are incomplete or include incorrect goods, you must notify us promptly. You will not be charged for any incorrect goods or goods which you have not received. In any event our liability will be limited to the price of the goods not delivered or incorrectly delivered and the cost of delivery.

We take special care to endeavour that deliveries are made as soon as it is possible to us and accordingly, it is your responsibility to ensure that an appropriate person is available at the delivery address at all times during the delivery slot.

We may ask that an appropriate person signs for the goods on delivery. If no one is at the address when the delivery is attempted the goods will be retained by us unless you have provided us with specific details of a nominated place to leave the goods.

Please note adverse weather conditions or other events outside of our reasonable control may result in the occasional late or cancelled delivery. If that is the case we will endeavour to contact you as soon as we are able to in order to reschedule your delivery date. In any event below, our liability to you will be limited to the price of goods not delivered and the cost of delivery.

Should you fail to be present for your delivery we are entitled to charge you in full for an amount equal to the price of perishable items contained in your order and the cost of delivery.

In the event that you instruct us to leave a delivery unattended at your address we expressly disclaim all liability which may arise by virtue of the delivery being left unattended for a period of time. This includes but is not limited to theft, tampering, contamination and the result of any change in temperature.

For a detailed overview of your contract with us, please read our Terms of Service as well as our Returns and Refunds Policy.